Return Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. TI Computer will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 3 working day after confirmation.

Please return your purchase to the following address:
4-3-8, Kompleks Kantonmen Prima, Jalan Ipoh BT4 1/2, 51200, Kuala Lumpur

Please contact us at or whatapps 0166662973 if you have any questions or doubts.


Warranty Policy

All hardware (new & used computer) come with 12 months carry in warranty and all battery products come with 3 months carry in warranty. You are advised to keep the purchase receipt and online order number for warranty claim purpose, our warranty shall cover normal usage of the product within the warranty period but shall not include damaged by burning, corrosion by corrosive, water damaged, rust due to exposure to moisture, broken plastic parts, physical damage and/or battery. Software issue (such as windows corruption & file lock by virus) are not cover by our hardware warranty.